Wednesday, 24 January 2007

Satnav takes emergency ambulance on mystery tour

Talking of life and death, a report in the Telegraph from May 2006 reports how an ambulance was led a tortuous route on its way to help a child who had been knocked down in the street. The same thing happened on the way back to the hospital. Both routes took twice as long as normal.

"At one stage in the journey its satellite navigation system directed it into a narrow lane it could not negotiate, forcing it to reverse and try a different route. Having picked up the girl, it then took a circuitous route to the hospital, where she had a precautionary scan of her head."

The crew was not local. How did they manage these things in pre-satnav days?

A more recent incident reported in the Mail involved an ambulance on a thirty-minute errand in London being misdirected 200 miles away to Manchester.

"The London Ambulance Service crew were asked to take a mental health patient from King George ' s Hospital in Ilford to a specialist hospital in Brentwood, a journey that should take about 30 minutes.

"However, the fault on their on-board navigation system meant they were sent north and ended up on an eight-hour round trip.

"The crew are understood to be new to the job and had never been to the mental health hospital."

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